The Service Delivery operational data set contains operational data for payments and services administered by Services Australia on behalf of other government policy departments and agencies. This data includes our programs of Medicare (Health), Centrelink (Social Security) and Child Support. The selected Services Australia operational data includes: • Agency calls received and statistics • Emergency claims – Australian Government Disaster Payment and Allowance claims • Social Security claims • Social Security non-claims • Social Security claims by Local Government Area (LGA) • Health claims • Health non-claims • Child Support work • Face to Face contacts (Service Centre locations) • Processing hours vs work processed Each data set published on data.gov.au will contain a metadata sheet which outlines data definitions relevant to the quarter. For further details on payments and services offered by Services Australia, please visit the Services Australia website. https://www.servicesaustralia.gov.au