Ambulance Victoria has two official response time targets: Respond to Code 1 incidents within 15 minutes for 85% of incidents state-wide, and Respond to Code 1 incidents within 15 minutes for 90% of incidents in centres with populations greater than 7,500. Response times are an important measure of the service we provide, but are only one of a number of measures used to gauge the effective delivery of an ambulance service. Our response times are measured from the receipt of the triple zero (000) call until paramedics arrive on scene. Response times are influenced by many factors including traffic, distance required to travel, availability of ambulances and demand for our services. We designate those patients that require urgent paramedic and hospital care as "Code 1," and these patients receive a "lights and sirens" response. The tables provide information about our Code 1 response time performance by both Local Government Area (LGA) and Urban Centres and Localities (UCL). Code 2 incidents are acute, but not time critical and do not require a lights and sirens response. AV's average Code 2 response time performance has also been provided. As part of our process of continual improvement, the response time performance shown below has been calculated using data sourced from the Computer Aided Dispatch (CAD) system used across Victoria. Local government in Victoria comprises of 79 municipal districts. They are often referred to as local government areas (LGAs). The number of LGAs and their boundaries can change over time. LGAs are as defined by Local Government Victoria, which is part of the Department of Transport, Planning and Local Infrastructure.

This table describes Communications Center compliance with Medical Priority Dispatch System (MPDS) performance standards. Performance targets are based on Accredited Center of Excellence (ACE) standards set forth by the International Academies of Emergency Dispatch.

This table contains data related to responses by regularly scheduled ambulances. Units that are not ambulances or are deployed on an irregular basis are excluded from this table.

The Referral Service provides additional triaging of lower priority calls to 000 by a health professional; suitable calls are referred to other service providers as an alternative to an emergency ambulance dispatch. Referral options include locum general practitioners, nursing service, hospital response teams and non-emergency ambulance transport.

This table contains data describing ATCEMS performance in delivering patients with time-sensitive conditions (aka “Alert Patients”) to receiving facilities in a timely manner. The call-to-door interval begins when the first 911 call for an incident is answered in the Communications Center, and ends when the patient is recorded in CAD as arriving at a receiving facility.

보건복지부에서 2018년~2022년까지 시도별/기관별 구급차 운용 현황을 제공하고 있습니다. (중앙응급의료센터에서 응급의료정보센터의 운영실적을 취합하여 작성)

Off-stretcher times for ambulances at public hospital emergency departments.

This table shows overall ATCEMS response interval performance for entire fiscal years. Data in the table is broken out by incident response priority and service area (City of Austin or Travis County).

This table contains data describing requests for assistance received by ATCEMS. Incident counts are broken out by location, and priority for City of Austin and Travis County incidents. See document attached to metadata for more details. When using this data for research or other purposes, please cite it as: Austin-Travis County Emergency Medical Services (2014). EMS – Incidents by Month [data set]. City of Austin, Texas Open Data Portal. Retrieved from https://data.austintexas.gov/Public-Safety/EMS-Incidents-by-Month/gjtj-jt2d. Since this table is updated on a monthly basis, include the date that the table was accessed in the citation.