VAC's Departmental Plan is tabled in Parliament in the spring of each year. This report provides Parliamentarians and Canadians with information on the Portfolio's plans and priorities over a three-year period. Also included are financial tables showing planned resources required to achieve VAC's planned results. The Departmental Plan was formerly known as the Report on Plans and Priorities. Archived reports can be found here: https://open.canada.ca/data/en/dataset/e8ffbaa0-bbe1-4ffe-a569-fae726e4131b

Our Departmental Results Report is tabled in Parliament in the fall of each year. This report provides Parliamentarians and Canadians with information on the Portfolio's performance over the last fiscal year, based on commitments made in our previous Departmental Reports. Also included are financial tables showing actual resources used during the last fiscal year. The Departmental Results Report is formerly known as the Departmental Performance Report. Archived reports can be found here: https://open.canada.ca/data/en/dataset/cbcb3222-4729-4b96-9628-48578ecafc7e

Veterans Affairs Canada's Quarterly Financial Reports make in-year spending at a departmental level available to Parliamentarians and Canadians. These reports supplement existing year-end reporting. Each quarterly financial report includes spending authorities granted through the Main and Supplementary Estimates as well as any allotment transfers approved by Treasury Board that have become available for use at the end of the quarter.

The evaluation of the Financial Benefits Program was conducted in accordance with the Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan 2014-19. The program was last evaluated as part of an overall New Veterans Charter Evaluation in 2010-11. The Financial Benefits Program was established in 2006 under the authority of the Canadian Forces Members and Veterans Re-establishment and Compensation Act, with subsequent amendments expanding eligibility and adding programs. It provides economic support to eligible Canadian Armed Forces Veterans, survivors, and dependents in recognition of the economic impact that a career ending and/or service-related injury or death can have on a Veteran’s ability to earn income, advance in a career or save for retirement. As per Treasury Board Secretariat policy requirements and guidance, this evaluation examined the Financial Benefits Program’s relevance and performance. The evaluation findings and conclusions are based on the analysis of multiple lines of qualitative and quantitative evidence.

In 2011, Veterans Affairs Canada initiated a five-year Transformation Agenda to respond to the changing needs and expectations of the Veteran population. The goal was to fundamentally change how the Department delivers programs and services. The targeted efforts of the Department included overhauling service delivery, simplifying processes and cutting red tape for Veterans. To simplify the process for Veterans and expedite decision making, Veterans Affairs Canada case managers were given the responsibility to make medical/psychosocial decisions for Rehabilitation Program participants and to properly document these decisions. By delegating this new authority to the level closest to program recipients, case managers were expected to be more efficient and effective in responding to Veterans' needs and be more empowered in their position. To assist staff in making these decisions, the Department developed training courses for staff and introduced tools such as the six-step decision-making model. Recent internal audits have identified risks relating to the absence of quality assurance on decisions and the lack of supporting documentation on files. Veterans Affairs Canada must ensure that there are sufficient internal controls and that staff are complying with the directives of the Department when making decisions. Through interviews, documentation review, and an analysis of 120 sample files, this audit provides assurance that the delegated decision-making controls are working as intended to deliver planned results in accordance with related authorities.

This evaluation of the Health Care Benefits and Services Program was conducted in accordance with Veterans Affairs Canada's (VAC) approved multi-year, risk-based Evaluation Plan 2012-2017. The Health Care Benefits and Services Program, commonly referred to as the Treatment Benefits Program, provides Veteran recipients with access to extended health care. There are 14 benefits and services groups comprising a wide range of offerings. An overview of the benefits and services can be found in Appendix A. The evaluation examined the relevance and performance of the Program, and was conducted in accordance with Treasury Board policy requirements and related Treasury Board Secretariat guidance material. The evaluation findings and conclusions are based on the analysis of multiple lines of qualitative and quantitative evidence.

The evaluation of the Community War Memorial Program (CWMP) was conducted to address the requirement for full evaluation coverage, as per the *Financial Administration Act* and Treasury Board's 2009 Directive on the Evaluation Function. An evaluation of the CWMP was also required prior to its specified end date of March 31, 2015 to inform future decision-making on this program, or similar programs within the Government of Canada. The purpose of the Program is to provide a method through which VAC can extend its reach in delivering its mandate regarding commemorative activities. The Program provides non-repayable contributions of up to 50% of the total project costs associated with building a new cenotaph/monument or a major addition to an existing one to a maximum of $50,000 per project. The Program provides funding to various recipients including registered charitable organizations, provinces, territories and municipalities. Funds are reimbursed for eligible capital costs incurred, based on valid receipts. Delivery is in the form of a contribution payment and therefore requires a written funding agreement between VAC and the recipient.