The Performance Dashboard (formerly Performance Outcomes System) datasets are developed in accordance with legislative mandates to improve outcomes and inform decision-making for beneficiaries receiving Medi-Cal Specialty Mental Health Services (SMHS). The intent of the Dashboard is to gather information relevant to particular mental health outcomes to provide useful summary reports for ongoing quality improvement and to support decision-making. Please note: the Excel file Performance Dashboard has been discontinued and replaced with the SMHS Performance Dashboards found on [Behavioral Health Reporting (ca.gov)](https://behavioralhealth-data.dhcs.ca.gov/).

The Performance Dashboard (formerly Performance Outcomes System) datasets are developed in accordance with legislative mandates to improve outcomes and inform decision-making for beneficiaries receiving Medi-Cal Specialty Mental Health Services (SMHS). The intent of the Dashboard is to gather information relevant to particular mental health outcomes to provide useful summary reports for ongoing quality improvement and to support decision-making. Please note: the Excel file Performance Dashboard has been discontinued and replaced with the SMHS Performance Dashboards found on [Behavioral Health Reporting (ca.gov)](https://behavioralhealth-data.dhcs.ca.gov/).

The Performance Dashboard (formerly Performance Outcomes System) datasets are developed in line with legislative mandates to improve outcomes and inform decision making regarding individuals receiving Medi-Cal Specialty Mental Health Services (SMHS). The Dashboard gathers information relevant to specific mental health outcomes and provides useful summary reports for ongoing quality improvement and to support decision making. Please note: the Excel file Performance Dashboard has been discontinued and replaced with the SMHS Performance Dashboards found on [Behavioral Health Reporting (ca.gov)](https://behavioralhealth-data.dhcs.ca.gov/).

The Performance Dashboard (formerly Performance Outcomes System) datasets are developed in line with legislative mandates to improve outcomes and inform decision making regarding individuals receiving Medi-Cal Specialty Mental Health Services (SMHS). The Dashboard gathers information relevant to specific mental health outcomes and provides useful summary reports for ongoing quality improvement and to support decision making. Please note: the Excel file Performance Dashboard has been discontinued and replaced with the SMHS Performance Dashboards found on [Behavioral Health Reporting (ca.gov)](https://behavioralhealth-data.dhcs.ca.gov/).

The Performance Dashboard (formerly Performance Outcomes System) datasets are developed in line with legislative mandates to improve outcomes and inform decision making regarding individuals receiving Medi-Cal Specialty Mental Health Services (SMHS). The Dashboard gathers information relevant to specific mental health outcomes and provides useful summary reports for ongoing quality improvement and to support decision making. Please note: the Excel file Performance Dashboard has been discontinued and replaced with the SMHS Performance Dashboards found on [Behavioral Health Reporting (ca.gov)](https://behavioralhealth-data.dhcs.ca.gov/).

The following datasets are based on the adult (age 21 and over) beneficiary population and consist of aggregate MHS data derived from Medi-Cal claims, encounter, and eligibility systems. These datasets were developed in accordance with California Welfare and Institutions Code (WIC) § 14707.5 (added as part of Assembly Bill 470 on 10/7/17). Please contact BHData@dhcs.ca.gov for any questions or to request previous years’ versions of these datasets. Note: The Performance Dashboard AB 470 Report Application Excel tool development has been discontinued. Please see the Behavioral Health reporting data hub at https://behavioralhealth-data.dhcs.ca.gov/ for access to dashboards utilizing these datasets and other behavioral health data.

The following datasets are based on the adult (age 21 and over) beneficiary population and consist of aggregate MHS data derived from Medi-Cal claims, encounter, and eligibility systems. These datasets were developed in accordance with California Welfare and Institutions Code (WIC) § 14707.5 (added as part of Assembly Bill 470 on 10/7/17). Please contact BHData@dhcs.ca.gov for any questions or to request previous years’ versions of these datasets. Note: The Performance Dashboard AB 470 Report Application Excel tool development has been discontinued. Please see the Behavioral Health reporting data hub at https://behavioralhealth-data.dhcs.ca.gov/ for access to dashboards utilizing these datasets and other behavioral health data.

The Behavioral Health Program Performance Data provides underlying data for the Mental Health Performance Dashboard covering state fiscal years 2019-2020 to 2023-2024. The California Department of Health Care Services (DHCS) oversees Mental Health Services derived from Medi-Cal claims, encounter, and eligibility systems in accordance with California Welfare and Institutions Code (WIC) § 14707.5 (added as part of Assembly Bill 470 on 10/7/17), and also Specialty Mental Health Services (SMHS) for Medi-Cal members through County Mental Health Plans (MHPs). These services support individuals with serious mental health conditions, helping them manage symptoms and progress toward recovery. DHCS also contracts with Medi-Cal Managed Care Plans (MCPs) for primary, preventive, specialty, and non-specialty mental health services (NSMHS).

This report contains data regarding enrollment demographics, utilization of services, grievances, state fair hearings, provider ratios, encounter completeness, Healthcare Effectiveness Data and Information Set (HEDIS) rates, and medical audit findings.

This report contains data regarding enrollment demographics, utilization of services, grievances, state fair hearings, provider ratios, encounter completeness, Healthcare Effectiveness Data and Information Set (HEDIS) rates, and medical audit findings.