FY21 Highlights

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Dept. Veterans Affairs Customer Service Annual Report FY21 Subpage.

Detailed FY22 Results and FY23 Plans

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Customer Service Annual Report - FY21 summary and plans for the future for Maryland's Department of Aging.

Detailed FY21 Results and FY22 Plans -MSP

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MSP FY21 customer service annual report - results and plans for the future.

Detail FY21 Results and FY22 Plans

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MDOD Customer Service Annual Report summary of 2021 and plans for 2022.

Detailed FY22 Results and FY23 Plans

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FY22 Annual Customer Service Report Maryland Department of Planning

Detailed FY22 Results and FY23 Plans

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MIA Results for FY22 and plans for FY23 - Customer Service Annual Report

FY21 Customer Service Annual Report Table of Contents

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FY21 Customer Service Annual Report Table of Contents (description updated 3/10/2023)

DoIT Detailed FY22 Results and FY23 Plans

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The Department of Information Technology's 2022 customer service results and plans for the future.

FY 2021 NCVAS Facilities Data For State Summaries

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FY2021 VA facilities data provided by the National Center for Veterans Statistics and Analysis, published in 2023.

Cover Page FY22 Annual Report

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MDVA Cover Page FY22 Annual Report (description updated 2/6/2023)