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EMS - Communications Measures
Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance. Data contained in this table comes from several sources: • 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG). • Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse. • MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance. • Performance targets are determined by ATCEMS management.
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EMS - Communications - MPDS Compliance
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This table describes Communications Center compliance with Medical Priority Dispatch System (MPDS) performance standards. Performance targets are based on Accredited Center of Excellence (ACE) standards set forth by the International Academies of Emergency Dispatch.
EMS - Incidents by Month
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This table contains data describing requests for assistance received by ATCEMS. Incident counts are broken out by location, and priority for City of Austin and Travis County incidents. See document attached to metadata for more details. When using this data for research or other purposes, please cite it as: Austin-Travis County Emergency Medical Services (2014). EMS – Incidents by Month [data set]. City of Austin, Texas Open Data Portal. Retrieved from https://data.austintexas.gov/Public-Safety/EMS-Incidents-by-Month/gjtj-jt2d. Since this table is updated on a monthly basis, include the date that the table was accessed in the citation.
EMS - Annual Report Open Data Table
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This table shows ATCEMS fiscal year performance data that supports the ATCEMS annual report.
EMS - Response Interval Performance by Fiscal Year
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This table shows overall ATCEMS response interval performance for entire fiscal years. Data in the table is broken out by incident response priority and service area (City of Austin or Travis County).
EMS - Quarterly OMD Clinical Performance Indicators
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This table contains data related to Clinical Performance Indicators (CPIs) used by the City of Austin/Travis County EMS System Office of the Medical Director (OMD). More information on CPIs can be found at http://www.austintexas.gov/page/performance-improvement.
EMS - Quarterly Clinical Measures - Trauma Alert
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This table contains data describing ATCEMS management of Trauma Alert patients. In this setting, “Trauma Alert” refers to injured patients who meet Physiological or Anatomical criteria for transport to a Trauma Center per City of Austin/Travis County EMS System Clinical Operating Guidelines.
EMS - Monthly Finance Measures
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This table contains performance data related to ATCEMS revenue collection processes. When using this data for research or other purposes, please cite it as: Emergency Medical Services Department. (2017). EMS - Monthly Finance Measures [Data set]. City of Austin, Texas Open Data Portal. https://doi.org/10.26000/001.000008. Since this table is updated on a monthly basis, include the date that the table was accessed in the citation.
EMS - Fiscal Year Safety Concerns by Category
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This table shows safety data by category. It has been uploaded to support the ATCEMS annual report.
EMS - Quarterly Call to Door Intervals
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This table contains data describing ATCEMS performance in delivering patients with time-sensitive conditions (aka “Alert Patients”) to receiving facilities in a timely manner. The call-to-door interval begins when the first 911 call for an incident is answered in the Communications Center, and ends when the patient is recorded in CAD as arriving at a receiving facility.
EMS - Quarterly Clinical Measures - STEMI Alert
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This table contains data describing ATCEMS management of STEMI Alert patients.
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