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EMS - Customer Satisfaction By Month
ATCEMS conducts phone surveys of all patients or their family members for whom the department has a valid phone number. The survey is performed within 72 hours of department contact with the patient. This table contains data describing patient satisfaction with ATCEMS services in response to a question posed in the survey.
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EMS - Quarterly Call to Door Intervals
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This table contains data describing ATCEMS performance in delivering patients with time-sensitive conditions (aka “Alert Patients”) to receiving facilities in a timely manner. The call-to-door interval begins when the first 911 call for an incident is answered in the Communications Center, and ends when the patient is recorded in CAD as arriving at a receiving facility.
EMS - Incidents by Month
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This table contains data describing requests for assistance received by ATCEMS. Incident counts are broken out by location, and priority for City of Austin and Travis County incidents. See document attached to metadata for more details. When using this data for research or other purposes, please cite it as: Austin-Travis County Emergency Medical Services (2014). EMS – Incidents by Month [data set]. City of Austin, Texas Open Data Portal. Retrieved from https://data.austintexas.gov/Public-Safety/EMS-Incidents-by-Month/gjtj-jt2d. Since this table is updated on a monthly basis, include the date that the table was accessed in the citation.
EMS - Patient Contacts by Month
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This table contains data that describes monthly patient contacts. It includes all incidents with a response priority between 1 and 5, inclusive.
EMS - Percent of Applicants Hired
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This dataset shows the percent of applicants hired by EMS Recruiting (based on total hired/total applications received).
EMS - Quarterly Clinical Measures - STEMI Alert
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This table contains data describing ATCEMS management of STEMI Alert patients.
EMS - Communications - MPDS Compliance
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This table describes Communications Center compliance with Medical Priority Dispatch System (MPDS) performance standards. Performance targets are based on Accredited Center of Excellence (ACE) standards set forth by the International Academies of Emergency Dispatch.
EMS - Response Interval Performance by Fiscal Year
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This table shows overall ATCEMS response interval performance for entire fiscal years. Data in the table is broken out by incident response priority and service area (City of Austin or Travis County).
EMS - Monthly Finance Measures
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This table contains performance data related to ATCEMS revenue collection processes. When using this data for research or other purposes, please cite it as: Emergency Medical Services Department. (2017). EMS - Monthly Finance Measures [Data set]. City of Austin, Texas Open Data Portal. https://doi.org/10.26000/001.000008. Since this table is updated on a monthly basis, include the date that the table was accessed in the citation.
EMS - Annual Report Open Data Table
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This table shows ATCEMS fiscal year performance data that supports the ATCEMS annual report.
EMS - Fleet Maintenance
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This table contains data on maintenance of the department response fleet – ambulances, command trucks, and utility vehicles. It includes the number of vehicles due for preventative maintenance each month, and the percentage that are serviced. The data is broken out by the three vehicle types in addition to describing overall performance. When no units are due for service in a month, the "Percent Serviced" column will show a null (blank) value for that month.
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