Assistance requests for services, care, or resources supported via phone, in-person, postal mail or electronic mail. Assistance and support involve connecting City veterans and their families to a coordinated network of public, private and non-profit organizations.

Resource sheet to understand VA benefits

,The Non-VA Care Medical and Pharmacy System (FEE) automates the Veterans Health Administration (VHA) Fee for Service program. It authorizes and pays private physicians, hospitals, and pharmacists for products and services provided to Veterans approved for the program. Veterans are reimbursed through VistA Fee for medically-related expenses including travel. Information is entered into the VistA Fee system through Veterans Health Information Systems and Technology Architecture (VistA) online menus. VistA Fee is run at the Austin Information Technology Center and interfaces with the Financial Management System (FMS), the Beneficiary Identification and Records Locator System (BIRLS), and the VHA Work Measurement database (VWM), to produce payments, accounting updates, and reports. VistA Fee facilitates money management, master record updating, and input error resolution. Daily reports indicating all payments processed and erroneous input transactions are transmitted to approximately 170 Veterans Affairs Medical Centers (VAMCs). Letters are sent to Veterans on a monthly basis detailing payments made on their behalf to Non-VA Care Service providers. Monthly, quarterly, semi-annual and annual reports are sent to the Veterans Affairs Central Office (VACO) and VAMCs. The Non-VA Care Fee Basis Medical System is commonly referred to as Central FEE.,

Health Care: All Veterans who received either VA inpatient care, VA outpatient care, purchased (fee basis) care, VA long-term services and support, or VA pharmacy care were included. VA Health Care enrollees who did not seek care from VA during the current year were not included. Veterans who only sought care from a VHA Vet Center were not included. Veterans Health Administration (VHA) provides Health Care.

,This is a summary of the programs and services provided by VA in Texas in fiscal year 2014.,

,This is a summary of the programs and services provided by VA in West Virginia in fiscal year 2014.,

,This is a summary of the programs and services provided by VA in Virginia in fiscal year 2014.,

,The Community Residential Care Report is a listing of all facilities approved for residential care by the VA. These facilities are privately run operations not affiliated with the VA. They provide room, board, supervision, and other non-medical care to Veteran patients who cannot care for themselves but do not require the services of a Veterans Affairs Medical Center (VAMC). Information about these facilities is entered into the Fee Basis module of the Veterans Health Information Systems and Technology Architecture (VistA) by every VAMC that has an agreement with a facility. This information is sent via MailMan to the VA Austin Information Technology Center where it is collected in a queue and processed quarterly. VAMCs that have sent invalid data or VAMCs that are aligned with residential care facilities and did not send data are notified. Valid data is processed and used to update the database. Quarterly reports are sent to VAMCs, Veterans Integrated Service Networks (VISNs), Geriatrics & Extended Care Strategic Health Care Group, VA Central Office (VACO), and researchers interested in residential care information.,