The "30(e) Penalty Resolution" report contains data that is ready to be analyzed for penalty decisions resolved within number of days for First Reports of Injury not filed timely. * Percentage of penalty decisions resolved within 90 days for First Reports of Injury not filed timely; target: 85% (OPS Plan Language)

Report on late payments made by the Department of Youth Justice. The new On-Time Payment Policy reporting framework commenced on 1 July 2020. This Late-Payment Policy dataset is no longer being updated.

Number of complaints received regarding faulty and/or unsafe goods for the financial years 2011-12, 2012-13, 2013-14, 2014-15 and 2015-16. Average time taken to respond to these complaints in financial years 2011-12, 2012-13, 2013-14, 2014-15 and 2015-16 The number of complaints successfully resolved in financial years 2011-12, 2012-13, 2013-14, 2014-15 and 2015-16

Intervention Issue Resolved or Closed dataset contains data to assist with analysis of the Intervention records not resolved timely. This dataset contains the following data: All Intervention records where resolution is Resolved prior to Intervention, Resolution Closed - Inactivity, Resolution Closed - Prolonged Duration, Resolutions Closed - Escalated to ALJ, Resolved With Conference, Resolved without Conference (excluding records from deleted cases), Received date, Case Type, Case Status, Payment Status, Extent of Injury, Injury Type, Office of the User who closed Intervention, User who closed Intervention, RCE of the Case at the time when the Intervention record was closed. Intervention issue resolved or closed within 90 days; target 85% (OPS Plan Goal Language).