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MTA LIRR Fare Collection Failure Rates: 2015 - 2022
These metrics reflect the quality of fare collection by LIRR conductors, as observed by MTA Auditors.
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MTA LIRR Chargebacks: 2015 - 2022
공공데이터포털
This metric tracks the monthly dollar amount of chargebacks and the percentage of transactions that have been disputed with the customer receiving a refund.
MTA NYCT Subway Fare Evasion: Beginning 2018
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Quarterly estimated Fare Evasion rate for Subways with margin of error. Rate estimated using surveys conducted by traffic checkers and applying stratified sampling.
MTA LIRR Service Delivered: Beginning 2019
공공데이터포털
Service Delivered measures our ability to deliver the amount scheduled service and capacity versus actual service.
MTA Customer Feedback Data: 2014-2019
공공데이터포털
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.
MTA LIRR Delays (Archived Methodology): 2015 - 2022
공공데이터포털
This deprecated dataset contains information on LIRR Systemwide Delays using reporting categories that were active from 2015 to 2022. More up-to-date and granular information on LIRR Delays can be found at data.ny.gov/d/e32g-kbe9.
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