Information Technology Operations and Maintenance records relate to the activities associated with the operations and maintenance of the basic systems and services used to supply the agency and its staff with access to computers and data telecommunications. Includes the activities associated with IT equipment, IT systems, and storage media, IT system performance testing, asset and configuration management, change management, and maintenance on network infrastructure. Includes records such as:rn- files identifying IT facilities and sitesrn- files concerning implementation of IT facility and site managementrn- equipment support services provided to specific sitesrn- inventories of IT assets, network circuits, and building or circuitry diagramsrn- equipment control systems such as databases of barcodes affixed to IT physical assets, and tracking of approved personally-owned devicesrn- requests for servicern- work ordersrn- service historiesrn- workload schedulesrn- run reportsrn- schedules of maintenance and support activitiesrn- problem reports and related decision documents relating to the software infrastructure of the network or systemrn- reports on operationsrn- website administrationrn- records to allocate charges and track payment for software and services

Records accumulated by individual offices that relate to routine day-to-day administration and management of the office rather than the mission-specific activities for which the office exists. Records include:rn- staff locators, unofficial organizational charts, and office seating charts (see Exclusion 1)rn- office-level administrative policies and procedures and files related to their development (see Note 1)rn- calendars or schedules of daily activities of non-high-level officials (high-level officials are defined in GRS 6.1; this item covers those positions not defined as high-level)rn- informal requests and tracking of personnel training, travel, supplies, and equipment, excluding procurement and payment records and forms requesting training (e.g. SF-182)rn- internal office activity and workload reports rn- studies and analyses of office administrative functions and activitiesrn- non-mission related management reviews and surveys rn- minutes of meetings related to administrative activities

Records related to managing financial activities and reporting. Records include:rn- correspondencern- subject filesrn- feeder reportsrn- workload management and assignment records

Displays all products, along with the manufacturer, implementation, version, and model data in a format consistent with the TRM upload workbook. Downloading this report provides and excel file that can then be used with the Upload TRM Workbook.