This page provides information for the ALS Response Time performance measure.

Time taken for first arriving apparatus to arrive on the scene of an emergency. Does not include non-emergent calls.

Time taken for first arriving apparatus to arrive on the scene of an emergency. Does not include non-emergent calls.

Response time is measured by the length of time between an appliance being dispatched to an emergency incident and arrival on scene. MFB publish response time performance on a quarterly basis for Station Maintenance Areas. Station Maintenance Areas responding to less than ten emergency incidents are not reported on. This is because the numbers are not statistically significant. MFB's Service Delivery Standards (SDS) specify a response time target for a station to attend an emergency incident. MFB’s targets are set in conjunction with the Victorian Government. The SDS for all emergency incidents is 7.7 minutes with the exception of the Emergency Medical Response incidents (EMR). The SDS for EMR is 9.2 minutes. Further information about MFB's emergency response time performance can be found at: http://mfb.vic.gov.au/About-Us/Our-Performance.html

This table provides summary data representing annual averages for Advanced Life Support (ASL) response time. The data shows the average performance across the entire calendar year for response time less than or equal to 7 minutes. Data is based on calls received by the Phoenix 911 system and given an Advanced Life Support (ALS) response code, indicating the nature of the call. Alarm Processing Time is calculated from the time Phoenix 911 answers the call to the time Phoenix 911 notifies a Fire department Unit. This is also known as Dispatch Time to Notification Time. Turnout Time is calculated from the time a Fire Department Unit is notified of the call to the time the unit rolls out of the station or begins proceeding to the incident. This is also known as Acknowledgment Time to Roll Time. Travel Time is calculated from the time a Fire department Unit starts proceeding to an incident to the time it arrives at the incident. This is also known as Roll Time to Arrival Time.,

Average response times to incidents by Year, Month, Incident classification and borough.

,This dataset contains all Fire Department incidents responded to by the Town of Cary from January 1, 2016 to January 31, 2021. The dataset only contains calls that have been completed and reviewed. As a result, incident reports may take 1 - 5 business days to complete, based on the complexity of the call.,Incidents are reported in accordance with the National Fire Incident Reporting System (NFIRS).,This dataset is an archive - it is not being updated.,

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