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1.01 ALS Response Time (summary)
This table provides summary data representing annual averages for Advanced Life Support (ASL) response time. The data shows the average performance across the entire calendar year for response time less than or equal to 7 minutes. Data is based on calls received by the Phoenix 911 system and given an Advanced Life Support (ALS) response code, indicating the nature of the call. Alarm Processing Time is calculated from the time Phoenix 911 answers the call to the time Phoenix 911 notifies a Fire department Unit. This is also known as Dispatch Time to Notification Time. Turnout Time is calculated from the time a Fire Department Unit is notified of the call to the time the unit rolls out of the station or begins proceeding to the incident. This is also known as Acknowledgment Time to Roll Time. Travel Time is calculated from the time a Fire department Unit starts proceeding to an incident to the time it arrives at the incident. This is also known as Roll Time to Arrival Time.,
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1.01 ALS Response Time (2023)
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S.A.5 Number and percentage of emergency responses that meet established time standards for that type of response
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This performance card shows the number and percentage of emergencies that were responded to on time versus not on time.
Ambulance Victoria Response Performance 2011-19
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Response time measures the time from a triple zero (000) call being answered and registered by the Emergency Services Telecommunications Authority (ESTA), to the time the first AV resource arrives at the incident scene. %<=15minutes : This is the percentage of Code 1 first responses arriving in 15 minutes or less. This is calculated by dividing the number of Code 1 first responses arriving in 15 minutes or less by the total number of Code 1 first arrivals. When AV respond to an incident, we sometimes dispatch multiple AV resources to that incident. “First response” refers to the first AV resource to arrive at the incident scene. From 1 July 2013 all response times are based on data sourced from the Computer Aided Dispatch (CAD) system.
1.01 ALS Response Time
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This page provides information for the ALS Response Time performance measure.
S.A.5 - Number and percentage of emergency responses that meet established time standards for that type of response
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S.A.5 - Number and percentage of emergency responses that meet established time standards for that type of response
CFA Emergency Response Times
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Response time is measured from when the brigade is alerted to an event to when the first brigade vehicle arrives on scene. CFA publish response time data on a quarterly basis for brigades with a high volume of emergency events. If a Brigade Area had less than 10 emergency events in the reporting period, the Brigade Area will not be included in the data. Hazard Class defines the type of risk for a given area. Each Brigade Area may contain multiple hazard classes and are reported on separately. CFA’s Service Delivery Standards (SDS) defines targets for response time to an emergency incident, for each Hazard Class. Further detailed information about CFA emergency response times data can be found at http://www.cfa.vic.gov.au/about/emergency-response-times/
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