데이터셋 상세
미국
311 Citizen Requests for Service
This dataset includes all requests for service received from the City-Parish 311 Call Center, including requests for service submitted online and through the Red Stick 311 mobile application, dating back to January 1, 2016. Submitter names, phone numbers, and e-mail addresses are redacted for privacy purposes. Data is updated daily from the Public Works Business Office and 311 Call Center. Phone numbers are redacted to protect the contact information and privacy of citizens by replacing raw digits with XXX-XXX-XXXX. For any questions about this process, please contact opendata@brgov.com.
데이터 정보
- 데이터 포털
- 미국
- META URL
- https://catalog.data.gov/dataset/311-citizen-requests-for-service
- 라이선스
- notspecified
- 비용
- 제공기관
- City of Baton Rouge
- 관리부서
- 데이터
-
연관 데이터
311 City Service Requests in 2011
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311 City Service Requests in 2014
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MC311 Service Requests
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Information on all MC311 Service Requests received (via email or phone) since July 1, 2012. This data is updated daily. The PIO’s business requirement includes adding the following data elements to the new and enhanced open data site being proposed by DTS. This data is derived from requests for service which originate in the CSC, from the County’s web portal, and via “walk-ins” from county departments including but not limited to DHCA. • SLA – to indicate the number of days in county business days the department has to fulfill the request. County business days must exclude weekends, county holidays and days when the county is closed due to inclement weather (snow days, etc) per CountyStat’s business requirement. This field has been published in the existing MC311 Service Requests dataset with the field name ‘Attached Solution SLA Days’. • +/- SLA –to indicate the number of days a service request is over or under SLA as is currently measured by CountyStat. The following 4 fields will be added to fulfill this line item # of days open – Number of County Business days the Service Request has been opened. Within SLA Window? - To indicate the number of days a service request is over or under SLA as is currently measured by CountyStat. SLA Yes – Number of days to fulfill the service request is under the SLA window. SLA No -– Number of days to fulfill the service request is over the SLA window.
All 311 City Service Requests - Last 30 Days
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311 Service and Information Requests
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This represents all service and information requests since December 8th, 2014 submitted to Philly311 via the 311 mobile application, calls, walk-ins, emails, the 311 website or social media. **Please note that this is a very large dataset. Unless you are comfortable working with APIs, we recommend using the [visualization](https://data.phila.gov/visualizations/311-requests/) to explore the data.** If you are comfortable with APIs, you can also use the API links to access this data. You can learn more about how to use the API at [Carto’s SQL API site](https://carto.com/developers/sql-api/) and in the [CARTO guide in the section on making calls to the API](https://carto.com/developers/sql-api/guides/making-calls/).**