This dataset reflects incidents that have been reported to the New Orleans Police Department in 2026. Data is provided by Orleans Parish Communication District (OPCD), the administrative office of 9-1-1 for the City of New Orleans. Please request 911 audio via our public records request system here: https://nola.nextrequest.com. In the OPCD system, NOPD may reclassify or change the signal type for up to 36 hours after the incident is marked up. For information about an incident after this time period, citizens may request police reports from the NOPD Public Records Division. In order to protect the privacy of victims, addresses are shown at the block level and the call types cruelty to juveniles, juvenile attachment and missing juvenile have been removed in accordance with the Louisiana Public Records Act, L.R.S. 44:1. Map coordinates (X,Y) have been removed for the following call types: Aggravated Rape, Aggravated Rape - MA, Crime Against Nature, Mental Patient, Oral Sexual Battery, Prostitution, Sexual Battery, Simple Rape, Simple Rape - Male V, and Soliciting for Prost. Disclaimer: These incidents may be based upon preliminary information supplied to the Police Department by the reporting parties that have not been verified. The preliminary crime classifications may be changed at a later date based upon additional investigation and there is always the possibility of mechanical or human error. Therefore, the New Orleans Police Department does not guarantee (either expressed or implied) the accuracy, completeness, timeliness, or correct sequencing of the information and the information should not be used for comparison purposes over time. The New Orleans Police Department will not be responsible for any error or omission, or for the use of, or the results obtained from the use of this information. All data visualizations on maps should be considered approximate and attempts to derive specific addresses are strictly prohibited. The New Orleans Police Department is not responsible for the content of any off-site pages that are referenced by or that reference this web page other than an official City of New Orleans or New Orleans Police Department web page. The user specifically acknowledges that the New Orleans Police Department is not responsible for any defamatory, offensive, misleading, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Any use of the information for commercial purposes is strictly prohibited. The unauthorized use of the words "New Orleans Police Department," "NOPD," or any colorable imitation of these words or the unauthorized use of the New Orleans Police Department logo is unlawful. This web page does not, in any way, authorize such use.

This dataset includes all requests for service received from the City-Parish 311 Call Center, including requests for service submitted online and through the Red Stick 311 mobile application, dating back to January 1, 2016. Submitter names, phone numbers, and e-mail addresses are redacted for privacy purposes. Data is updated daily from the Public Works Business Office and 311 Call Center. Phone numbers are redacted to protect the contact information and privacy of citizens by replacing raw digits with XXX-XXX-XXXX. For any questions about this process, please contact opendata@brgov.com.

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher. The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic. Click here for the data dictionary.

311 Service Requests received by the City of Chicago. This dataset includes requests created after the launch of the new 311 system on 12/18/2018 and some records from the previous system, indicated in the LEGACY_RECORD column. For purposes of all columns indicating geographic areas or locations, please note that requests of the type 311 INFORMATION ONLY CALL often are entered with the address of the City's 311 Center.

This dataset reflects incidents that have been reported to the New Orleans Police Department in 2021. Data is provided by Orleans Parish Communication District (OPCD), the administrative office of 9-1-1 for the City of New Orleans. Please request 911 audio via our public records request system here: https://nola.nextrequest.com. In the OPCD system, NOPD may reclassify or change the signal type for up to 36 hours after the incident is marked up. For information about an incident after this time period, citizens may request police reports from the NOPD Public Records Division. In order to protect the privacy of victims, addresses are shown at the block level and the call types cruelty to juveniles, juvenile attachment and missing juvenile have been removed in accordance with the Louisiana Public Records Act, L.R.S. 44:1. Map coordinates (X,Y) have been removed for the following call types: Aggravated Rape, Aggravated Rape - MA, Crime Against Nature, Mental Patient, Oral Sexual Battery, Prostitution, Sexual Battery, Simple Rape, Simple Rape - Male V, and Soliciting for Prost. Disclaimer: These incidents may be based upon preliminary information supplied to the Police Department by the reporting parties that have not been verified. The preliminary crime classifications may be changed at a later date based upon additional investigation and there is always the possibility of mechanical or human error. Therefore, the New Orleans Police Department does not guarantee (either expressed or implied) the accuracy, completeness, timeliness, or correct sequencing of the information and the information should not be used for comparison purposes over time. The New Orleans Police Department will not be responsible for any error or omission, or for the use of, or the results obtained from the use of this information. All data visualizations on maps should be considered approximate and attempts to derive specific addresses are strictly prohibited. The New Orleans Police Department is not responsible for the content of any off-site pages that are referenced by or that reference this web page other than an official City of New Orleans or New Orleans Police Department web page. The user specifically acknowledges that the New Orleans Police Department is not responsible for any defamatory, offensive, misleading, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Any use of the information for commercial purposes is strictly prohibited. The unauthorized use of the words "New Orleans Police Department," "NOPD," or any colorable imitation of these words or the unauthorized use of the New Orleans Police Department logo is unlawful. This web page does not, in any way, authorize such use.

Metadata for calls received by the Public Works Operations Contact Centre to include call date and time, source, area of interest, call assignment, general reason for call.

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Information on all MC311 Service Requests received (via email or phone) since July 1, 2012. This data is updated daily. The PIO’s business requirement includes adding the following data elements to the new and enhanced open data site being proposed by DTS. This data is derived from requests for service which originate in the CSC, from the County’s web portal, and via “walk-ins” from county departments including but not limited to DHCA. • SLA – to indicate the number of days in county business days the department has to fulfill the request. County business days must exclude weekends, county holidays and days when the county is closed due to inclement weather (snow days, etc) per CountyStat’s business requirement. This field has been published in the existing MC311 Service Requests dataset with the field name ‘Attached Solution SLA Days’. • +/- SLA –to indicate the number of days a service request is over or under SLA as is currently measured by CountyStat. The following 4 fields will be added to fulfill this line item  # of days open – Number of County Business days the Service Request has been opened.  Within SLA Window? - To indicate the number of days a service request is over or under SLA as is currently measured by CountyStat.  SLA Yes – Number of days to fulfill the service request is under the SLA window.  SLA No -– Number of days to fulfill the service request is over the SLA window.