Assessing Police Performance in Citizen Encounters, Schenectady and Syracuse, NY, 2011-2014
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These data are part of NACJD's Fast Track Release and are distributed as they were received from the data depositor. The files have been zipped by NACJD for release, but not checked or processed except for the removal of direct identifiers. Users should refer to the accompanying readme file for a brief description of the files available with this collection and consult the investigator(s) if further information is needed. This study examined how police managers would use information about their officers' performance in procedural justice terms. The project provided for the injection of citizen assessment of service quality into systems of police performance measurement and accountability. Information on the quality of police-citizen encounters was drawn from surveys of citizens who had contact with the police in each of two cities, Schenectady and Syracuse, New York. Following the accumulation of survey data to form a baseline, survey results on citizens' satisfaction and judgments about procedural justice in their police contacts were summarized and reported to command staffs on a monthly basis through the departments' respective Compstat meetings. In this way the project provided for measures of police performance with respect to procedural justice with sufficient periodicity that the information was potentially useful in managing performance. The study addressed four specific questions: Does performance on these outcomes - procedural justice and citizen satisfaction - improve when information on these outcomes is incorporated into departments' systems of performance measurement and accountability?What do police managers do with this information, and how (if at all) are field supervisors and patrol officers affected by it?Are survey-based measures of citizens' subjective experiences valid measures of police performance, that is, do they reflect the procedural justice with which police act?Can survey based measures be deployed economically (e.g., through targeted sampling), and can other, less expensive measures of the quality of police-citizen encounters be substituted for survey-based measures? To answer these questions, researches used a mixed methods data collection plan. In both Schenectady and Syracuse, a survey was administered to people who had recent contact with the police. Semi-monthly samples were randomly drawn from police records of calls for service, stops, and arrests from mid-July, 2011, through mid-January, 2013. Across the 18 months of surveying, 3,603 interviews were completed. Also carried out, was a survey of key informants in each city - neighborhood association leaders - in order to extend the assessment of public perceptions of the local police beyond those who have direct contact with police to the larger community. Interviews with patrol officers and supervisors were also conducted in both sites, once at about the mid-point of the 18-month police services survey and again at the conclusion of the surveying. Interviews were conducted with the commanders shortly after the project was introduced to them in October of 2011. Finally, in Schenectady, "armchair" observation of a subset of the 1,800 encounters about which the citizen had already been interviewed was conducted. The collection contains 7 SPSS data files and 6 Syntax files:archive_Census_beat.sav (n=30; 28 variables)archive_keyinformant_analysis.spsarchive_keyinformant_survey.sav (n=90; 28 variables)archive_obs_byenc.sav (n=476; 79 variables)archive_obs_byobserver.sav (n=1,078; 476 variables)archive_obs_enc_analysis.spsarchive_obs_enc_var_construction.spsarchive_police_data.sav (n=3,603; 9 variables)archive_policeservices_survey_analysis.spsarchive_policeservices_survey_closed.sav (n=3,603; 148 variables)archive_policeservices_survey_open.sav (n=1,218; 23 variables)archive_policeservices_survey_var_construction.spsSyntax to replicate results - list by table.pdf For confidentiality reasons, the qualitative interviews with citizens, police
Street-Level View of Community Policing in the United States, 1995
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This study sought to examine community policing from a street-level officer's point of view. Active community police officers and sheriff's deputies from law enforcement agencies were interviewed about their opinions, experiences with, and attitudes toward community policing. For the study 90 rank-and-file community policing officers from 30 law enforcement agencies throughout the United States were selected to participate in a 40- to 60-minute telephone interview. The survey was comprised of six sections, providing information on: (1) demographics, including the race, gender, age, job title, highest level of education, and union membership of each respondent, (2) a description of the community policing program and daily tasks, with questions regarding the size of the neighborhood in terms of geography and population, work with citizens and community leaders, patrol methods, activities with youth/juveniles, traditional police duties, and agency and supervisor support of community policing, (3) interaction between community policing and non-community policing officers, (4) hours, safety, and job satisfaction, (5) police training, and (6) perceived effectiveness of community policing.
Impact of Community Policing at the Street Level: An Observational Study in Richmond, Virginia, 1992
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This study's purpose was twofold: to investigate the nature of police patrol work in a community policing context and to field-test data collection instruments designed for systematic social observation. The project, conducted in Richmond, Virginia, where its police department was in the third year of a five-year plan to implement community policing, was designed as a case study of one police department's experience with community policing, focusing on officers in the patrol division. A team of eight researchers conducted observations with the police officers in the spring and summer of 1992. A total of 120 officers were observed during 125 observation sessions. Observers accompanied officers throughout their regular work shifts, taking brief field notes on officers' activities and encounters with the public. All of an observed officer's time during the shift was accounted for by either encounters or activities. Within 15 hours of the completion of the ridealong, the observer prepared a detailed narrative account of events that occurred during the ridealong and coded key items associated with these events. The study generated five nested quantitative datasets that can be linked by common variables. Part 1, Ridealong Data, provides information pertinent to the 125 observation sessions or "rides." Part 2, Activity Data, focuses on 5,576 activities conducted by officers when not engaged in encounters. Data in Part 3, Encounter Data, describe 1,098 encounters with citizens during the ridealongs. An encounter was defined as a communication between officers and citizens that took over one minute, involved more than three verbal exchanges between an officer and a citizen, or involved significant physical contact between the officer and citizen. Part 4, Citizen Data, provides data relevant to each of the 1,630 citizens engaged by police in the encounters. Some encounters involved more than one citizen. Part 5, Arrest Data, was constructed by merging Parts 1, 3, and 4, and provides information on 451 encounters that occurred during the ridealongs in which the citizen was suspected of some criminal mischief. All identification variables in this collection were created by the researchers for this project. Variables from Part 1 include date, start time, end time, unit, and beat assignment of the observation session, and the primary officer's and secondary officer's sex, race/ethnicity, years as an officer, months assigned to precinct and beat, hours of community policing training, and general orientation to community policing. Variables in Part 2 specify the time the activity began and ended, who initiated the activity, type, location, and visibility of the activity, involvement of the officer's supervisor during the activity, and if the activity involved problem-solving, or meeting with citizens or other community organizations. Part 3 variables include time encounter began and ended, who initiated the encounter, primary and secondary officer's energy level and mood before the encounter, problem as radioed by dispatcher, and problem as it appeared at the beginning of the encounter and at the end of the encounter. Information on the location of the encounter includes percent of time at initial location, visibility, officer's prior knowledge of the initial location, and if the officer anticipated violence at the scene. Additional variables focus on the presence of a supervisor, other police officers, service personnel, bystanders, and participants, if the officer filed or intended to file a report, if the officer engaged in problem-solving, and factors that influenced the officer's actions. Citizen information in Part 4 includes sex, age, and race/ethnicity of the citizen, role in the encounter, if the citizen appeared to be of low income, under the use of alcohol or drugs, or appeared to have a mental disorder or physical injury or illness, if the citizen was representing an establishment, if the citizen lived, worked, or owned property
Improving Hot Spot Policing through Behavioral Interventions, New York City, 2012-2018
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This project aimed to develop new insights into offender decision-making in hot spots in New York City, and to test whether these insights could inform interventions to reduce crime in hot spots. There were two phases to the project. In the first phase a set of hypotheses were developed about offender decision-making based on semi-structured interviews with individuals who were currently incarcerated, formerly incarcerated individuals, individuals currently on probation, and community members of high crime areas with no justice-involvement. These interviews suggested several factors worthy of further testing. For instance, offenders believed they were less likely to get away with a crime if they knew more about the officers in their community. That is, when police officers were less anonymous, offenders were less likely to go forward with a crime. In the second phase a field intervention was developed and conducted to test whether reducing officer anonymity might deter crime. Through a randomized controlled trial (RCT) while working with NYPD neighborhood coordination officers, who work in New York City Housing Authority (NYCHA) developments, it was tested whether sending information about officers to residents in housing developments would deter crime in those developments.
Increasing the Efficiency of Police Departments in Allegany County, New York, 1994-1995
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This study sought to investigate the attitudes of residents and law enforcement personnel living or working in Allegany County, New York in order to (1) assess community support of law enforcement efforts to collaborate on projects, and (2) determine rural law enforcement agencies' willingness to work together on community policing projects and share resources in such a way as to improve and increase their overall individual and collective effectiveness and efficiency. Community policing, for this study, was defined as any law enforcement strategy designed to improve policy directed toward law enforcement interaction with community groups and citizens. Data were gathered from surveys that were distributed to two groups. First, to determine community perceptions of crime and attitudes toward the development of collaborative community policing strategies, surveys were distributed to the residents of the villages of Alfred and Wellsville and the town of Alfred in Allegany County, New York (Part 1, Community Survey Data). Second, to capture the ideas and perceptions of different types of law enforcement agencies regarding their willingness to share training, communication, and technology, surveys were distributed to the law enforcement agencies of Wellsville, Alfred, the New York State Police substation (located in the town of Wellsville), the county sheriff's department, and the Alfred State College and Alfred University public safety departments (Part 2, Law Enforcement Survey Data). For Part 1 (Community Survey Data), the residents were asked to rate their level of fear of crime, the reason for most crime problems (i.e., gangs, drugs, or unsupervised children), positive and negative contact with police, the presence and overall level of police service in the neighborhoods, and the importance of motor vehicle patrols, foot patrols, crime prevention programs, and traffic enforcement. Respondents were also asked whether they agreed that police should concentrate more on catching criminals (as opposed to implementing community-based programs), and if community policing was a good idea. Demographic data on residents includes their age, sex, whether they had been the victim of a property or personal crime, and the number of years they had lived in their respective communities. Demographic information for Part 2 (Law Enforcement Survey Data) includes the sex, age, and educational level of law enforcement respondents, as well as the number of years they had worked with their respective departments. Respondents were asked if they believed in and would support programs targeted toward youth, adults, the elderly, and merchants. Further queries focused on the number of regular and overtime hours used to train, develop, and implement department programs. A series of questions dealing with degrees of trust between the departments and levels of optimism was also asked to gauge attitudes that might discourage collaboration efforts with other departments on community-oriented programs. Officers were also asked to rate their willingness to work with the other agencies.
Developing Uniform Performance Measures for Policing in the United States: A Pilot Project in Four Agencies, 2008-2009
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Between 2008 and 2009, the research team gathered survey data from 458 members of the community (Part 1), 312 police officers (Part 2), and 804 individuals who had voluntary contact (Part 3), and 761 individuals who had involuntary contact (Part 4) with police departments in Dallas, Texas, Knoxville, Tennessee, and Kettering, Ohio, and the Broward County, Florida Sheriff's Office. The surveys were designed to look at nine dimensions of police performance: delivering quality services; fear, safety, and order; ethics and values; legitimacy and customer satisfaction; organizational competence and commitment to high standards; reducing crime and victimization; resource use; responding to offenders; and use of authority. The community surveys included questions about police effectiveness, police professionalism, neighborhood problems, and victimization. The officer surveys had three parts: job satisfaction items, procedural knowledge items, and questions about the culture of integrity. The voluntary police contact and involuntary police contact surveys included questions on satisfaction with the way the police officer or deputy sheriff handled the encounter.
New York Police Department (NYPD) Stop, Question, and Frisk Database, 2006
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These data were originally collected by New York Police Department officers and record information gathered as a result of stop question and frisk (SQF) encounters during 2006. These data were used in a study carried out, under contract to the New York City Police Foundation, by the Rand Corporation's Center on Quality Policing. The release of the study, "Analysis of Racial Disparities in the New York Police Department's Stop, Question, and Frisk Practices" (Rand Document TR-534-NYCPF, 2007) generated interest in making the data available for secondary analysis. This data collection contains information on the officer's reasons for initiating a stop, whether the stop led to a summons or arrest, demographic information for the person stopped, and the suspected criminal behavior.