This page provides information for the Quality of Business Services performance measure.

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This operations dashboard shows current data related to this performance measure.,

,Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".,This page provides data for the Quality of Business Services performance measure.,The performance measure dashboard is available at 5.01 Quality of Business Services.,Additional Information,Source: Business Survey (Vendor: ETC Institute) Contact: Wydale Holmes Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: .pdf, Excel Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data and prepare for publication. Publish Frequency: Every other year Publish Method: Manual, .pdf Data Dictionary,

,This page provides data for the Internal Audit Plan performance measure.,Descriptions and status for audit plan projects.,The performance measure dashboard is available at 5.14 Audit Completion Rate.,Additional Information,Source: Department Data https://www.tempe.gov/government/internal-audit Contact: Keith Smith Contact E-Mail: keith_smith@tempe.gov Data Source Type: Excel Preparation Method: Manual Publish Frequency: Annually Publish Method: Manual,Data Dictionary,

This operations dashboard shows historic and current data related to this performance measure.,

This operations dashboard shows historic and current data related to this performance measure.,

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