3.36 Quality of City Services (summary)
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,,This dataset comes from the Annual Community Survey questions about satisfaction with Quality of City Services. The Community Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the Quality of City Services performance measure.,Additional Information,Source: Community Attitude Survey (Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: wydale_holmes@tempe.gov,Data Source Type: Excel and PDF Report,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,
2.05 Online Service Satisfaction (summary)
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,This dataset comes from the Annual Community Survey question related to satisfaction with the quality of the city’s online services. Respondents are asked to provide their level of satisfaction related to “Tempe's online services (registration, payment, etc.)” on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option).,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the Online Service Satisfaction performance measure.,The performance measure dashboard is available at 2.05 Online Services Satisfaction Rate.,,Additional Information,Source: Community Attitude Survey ( Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results ,Publish Frequency: Annual ,Publish Method: Manual ,Data Dictionary,
2.04 City Website Satisfaction (summary)
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,This dataset comes from the Annual Community Survey question related to satisfaction with the the city website. Respondents are asked to provide their level of satisfaction related to the “Usefulness of the City's website” on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option).,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the City Website Quality Satisfaction performance measure.,The performance measure dashboard is available at 2.04 City Website Satisfaction.,,Additional Information,Source: Community Attitude Survey ( Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,
1.07 Police Services Satisfaction (summary)
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,This overall measure considers the way residents feel about the quality of services provided by the Tempe Police Department in comparison with other cities around the nation.,This dataset comes from Annual Community Survey question "Please rate your level of satisfaction with: Quality of local police services." Respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (responses of "don't know" are excluded).,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the Quality of Police Service performance measure.,The performance measure dashboard is available at 1.07 Quality of Local Police,Additional Information,Source: Community Attitude Survey Contact: Wydale Holmes Contact E-Mail: Wydale_Holmes@tempe.gov Data Source Type: CSV Preparation Method: Data received from vendor and entered in CSV Publish Frequency: Annual Publish Method: Manual,Data Dictionary,