Impact of Community Policing at the Street Level: An Observational Study in Richmond, Virginia, 1992
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This study's purpose was twofold: to investigate the nature of police patrol work in a community policing context and to field-test data collection instruments designed for systematic social observation. The project, conducted in Richmond, Virginia, where its police department was in the third year of a five-year plan to implement community policing, was designed as a case study of one police department's experience with community policing, focusing on officers in the patrol division. A team of eight researchers conducted observations with the police officers in the spring and summer of 1992. A total of 120 officers were observed during 125 observation sessions. Observers accompanied officers throughout their regular work shifts, taking brief field notes on officers' activities and encounters with the public. All of an observed officer's time during the shift was accounted for by either encounters or activities. Within 15 hours of the completion of the ridealong, the observer prepared a detailed narrative account of events that occurred during the ridealong and coded key items associated with these events. The study generated five nested quantitative datasets that can be linked by common variables. Part 1, Ridealong Data, provides information pertinent to the 125 observation sessions or "rides." Part 2, Activity Data, focuses on 5,576 activities conducted by officers when not engaged in encounters. Data in Part 3, Encounter Data, describe 1,098 encounters with citizens during the ridealongs. An encounter was defined as a communication between officers and citizens that took over one minute, involved more than three verbal exchanges between an officer and a citizen, or involved significant physical contact between the officer and citizen. Part 4, Citizen Data, provides data relevant to each of the 1,630 citizens engaged by police in the encounters. Some encounters involved more than one citizen. Part 5, Arrest Data, was constructed by merging Parts 1, 3, and 4, and provides information on 451 encounters that occurred during the ridealongs in which the citizen was suspected of some criminal mischief. All identification variables in this collection were created by the researchers for this project. Variables from Part 1 include date, start time, end time, unit, and beat assignment of the observation session, and the primary officer's and secondary officer's sex, race/ethnicity, years as an officer, months assigned to precinct and beat, hours of community policing training, and general orientation to community policing. Variables in Part 2 specify the time the activity began and ended, who initiated the activity, type, location, and visibility of the activity, involvement of the officer's supervisor during the activity, and if the activity involved problem-solving, or meeting with citizens or other community organizations. Part 3 variables include time encounter began and ended, who initiated the encounter, primary and secondary officer's energy level and mood before the encounter, problem as radioed by dispatcher, and problem as it appeared at the beginning of the encounter and at the end of the encounter. Information on the location of the encounter includes percent of time at initial location, visibility, officer's prior knowledge of the initial location, and if the officer anticipated violence at the scene. Additional variables focus on the presence of a supervisor, other police officers, service personnel, bystanders, and participants, if the officer filed or intended to file a report, if the officer engaged in problem-solving, and factors that influenced the officer's actions. Citizen information in Part 4 includes sex, age, and race/ethnicity of the citizen, role in the encounter, if the citizen appeared to be of low income, under the use of alcohol or drugs, or appeared to have a mental disorder or physical injury or illness, if the citizen was representing an establishment, if the citizen lived, worked, or owned property
Street-Level View of Community Policing in the United States, 1995
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This study sought to examine community policing from a street-level officer's point of view. Active community police officers and sheriff's deputies from law enforcement agencies were interviewed about their opinions, experiences with, and attitudes toward community policing. For the study 90 rank-and-file community policing officers from 30 law enforcement agencies throughout the United States were selected to participate in a 40- to 60-minute telephone interview. The survey was comprised of six sections, providing information on: (1) demographics, including the race, gender, age, job title, highest level of education, and union membership of each respondent, (2) a description of the community policing program and daily tasks, with questions regarding the size of the neighborhood in terms of geography and population, work with citizens and community leaders, patrol methods, activities with youth/juveniles, traditional police duties, and agency and supervisor support of community policing, (3) interaction between community policing and non-community policing officers, (4) hours, safety, and job satisfaction, (5) police training, and (6) perceived effectiveness of community policing.
Community Policing in Madison, Wisconsin: Evaluation of Implementation and Impact, 1987-1990
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This study sought to evaluate the Madison, Wisconsin, Police Department's creation of a new organizational design (both structural and managerial) that was intended to support community-oriented and problem-oriented policing. One-sixth of the organization serving approximately one-sixth of the community was used as a test site for the new community policing approach. This Experimental Police District (EPD) was charged with implementing "quality policing," which emphasized quality of service delivery, quality of life in the community, and quality of life in the workplace. For the first part of the program evaluation, attitude changes among officers working in the EPD were compared with those of officers working in the rest of the police department. Part 1, Commissioned Personnel Data, Wave 1, contains responses from 269 commissioned personnel surveyed in December 1987, before the creation of the EPD. Part 2, Commissioned Personnel Data, Wave 2, consists of responses from 264 police officers who completed a Wave 2 survey in December 1988, and Part 3, Commissioned Personnel Data, Wave 3, supplies responses from 230 police officers who completed a Wave 3 survey in December 1989. Although the analysis was to be based on a panel design, efforts were made to survey all commissioned personnel during each survey administration period. Police personnel provided their assessments on how successfully quality leadership had been implemented, the extent to which they worked closely with and received feedback from other officers, the amount of their interaction with detectives, the amount of time available for problem-solving, ease of arranging schedules, safety of working conditions, satisfaction with working conditions, type of work they performed, their supervisor, commitment to the department, attitudes related to community policing and problem-solving, perception of their relationship with the community, views of human nature, attitudes toward change, attitudes toward decentralization, and demographic information. As the second part of the program evaluation, attitude changes among residents served by the EPD were compared with those of residents in the rest of the city. These data are presented in Part 4, Residents Data, Waves 1 and 2. Data for Wave 1 consist of personal interviews with a random sample of 1,166 Madison residents in February and March 1988, prior to the opening of the EPD station. During the second wave, Wave 1 respondents were interviewed by telephone in February and March 1990. Residents provided their perceptions of police presence, frequency and quality of police-citizen contacts, estimates of the magnitude of various problems in their neighborhoods, evaluation of the problem-solving efforts of the police, perception of neighborhood conditions, levels of fear of crime, personal experience of victimization, knowledge of victimization of other residents, and demographic information.
National Survey of Investigations in the Community Policing Context, 1997
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This survey collected descriptive information from municipal police departments and sheriffs offices across the United States to determine whether the departments had implemented community policing, how their investigative functions were organized, and the ways in which their investigative organizational structure may have been modified to accommodate a community policing approach. The research project involved a national mail survey of municipal police departments and sheriffs offices in all jurisdictions with populations of more than 50,000 and 100 or more sworn officers. The survey was mailed in the late fall of 1997. Data contain responses from 405 municipal departments and 196 sheriffs offices. Questionnaires were similar but were modified depending on whether they were sent to municipal or sheriffs agencies. Data generated by the questionnaires provide descriptive information about the agencies, including agency type, state, size of population served, number of full-time and part-time sworn and civilian personnel, number of auxiliary and rescue personnel, number of detectives, whether the sworn personnel were represented by a bargaining unit, and if the agency was accredited. Respondents reported whether community policing had been implemented and, if so, identified various features that described community policing as it was structured in their agency, including year implementation began, number of sworn personnel with assignments that included community policing activities, and if someone was specifically responsible for overseeing community policing activities or implementation. Also elicited was information about the organization of the investigative function, including number of sworn personnel assigned specifically to the investigative/detective function, the organizational structure of this function, location and assignment of investigators or the investigative function, specialization of detectives/investigators, their pay scale compared to patrol officers, their relationship with patrol officers, and their chain-of-command. Finally, respondents reported whether the investigative structure or function had been modified to accommodate a community policing approach, and if so, the year the changes were first implemented.
Increasing the Efficiency of Police Departments in Allegany County, New York, 1994-1995
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This study sought to investigate the attitudes of residents and law enforcement personnel living or working in Allegany County, New York in order to (1) assess community support of law enforcement efforts to collaborate on projects, and (2) determine rural law enforcement agencies' willingness to work together on community policing projects and share resources in such a way as to improve and increase their overall individual and collective effectiveness and efficiency. Community policing, for this study, was defined as any law enforcement strategy designed to improve policy directed toward law enforcement interaction with community groups and citizens. Data were gathered from surveys that were distributed to two groups. First, to determine community perceptions of crime and attitudes toward the development of collaborative community policing strategies, surveys were distributed to the residents of the villages of Alfred and Wellsville and the town of Alfred in Allegany County, New York (Part 1, Community Survey Data). Second, to capture the ideas and perceptions of different types of law enforcement agencies regarding their willingness to share training, communication, and technology, surveys were distributed to the law enforcement agencies of Wellsville, Alfred, the New York State Police substation (located in the town of Wellsville), the county sheriff's department, and the Alfred State College and Alfred University public safety departments (Part 2, Law Enforcement Survey Data). For Part 1 (Community Survey Data), the residents were asked to rate their level of fear of crime, the reason for most crime problems (i.e., gangs, drugs, or unsupervised children), positive and negative contact with police, the presence and overall level of police service in the neighborhoods, and the importance of motor vehicle patrols, foot patrols, crime prevention programs, and traffic enforcement. Respondents were also asked whether they agreed that police should concentrate more on catching criminals (as opposed to implementing community-based programs), and if community policing was a good idea. Demographic data on residents includes their age, sex, whether they had been the victim of a property or personal crime, and the number of years they had lived in their respective communities. Demographic information for Part 2 (Law Enforcement Survey Data) includes the sex, age, and educational level of law enforcement respondents, as well as the number of years they had worked with their respective departments. Respondents were asked if they believed in and would support programs targeted toward youth, adults, the elderly, and merchants. Further queries focused on the number of regular and overtime hours used to train, develop, and implement department programs. A series of questions dealing with degrees of trust between the departments and levels of optimism was also asked to gauge attitudes that might discourage collaboration efforts with other departments on community-oriented programs. Officers were also asked to rate their willingness to work with the other agencies.
Developing Uniform Performance Measures for Policing in the United States: A Pilot Project in Four Agencies, 2008-2009
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Between 2008 and 2009, the research team gathered survey data from 458 members of the community (Part 1), 312 police officers (Part 2), and 804 individuals who had voluntary contact (Part 3), and 761 individuals who had involuntary contact (Part 4) with police departments in Dallas, Texas, Knoxville, Tennessee, and Kettering, Ohio, and the Broward County, Florida Sheriff's Office. The surveys were designed to look at nine dimensions of police performance: delivering quality services; fear, safety, and order; ethics and values; legitimacy and customer satisfaction; organizational competence and commitment to high standards; reducing crime and victimization; resource use; responding to offenders; and use of authority. The community surveys included questions about police effectiveness, police professionalism, neighborhood problems, and victimization. The officer surveys had three parts: job satisfaction items, procedural knowledge items, and questions about the culture of integrity. The voluntary police contact and involuntary police contact surveys included questions on satisfaction with the way the police officer or deputy sheriff handled the encounter.
Assessing the Delivery of Community Policing Services in Ada County, Idaho, 2002
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This study was conducted to explore the ways that enable the Ada County Sheriff's Office (ACSO) to examine its behavior in five areas that embody its adoption of community policing elements: (1) periodic assessments of citizens' perceptions of crime and police services, (2) substation policing, (3) patrol based in problem-oriented identification and resolution, (4) performance evaluation in a community-oriented policing (COP)/problem-oriented policing (POP) environment, and (5) the building of community partnerships. The researchers strived to obtain both transitive and recursive effects. One of the goals of this project was to facilitate the ACSO's efforts toward self-reflection, and by doing so, become a learning organization. In order to do this, data were collected, via survey, from both citizens of Ada County and from deputies employed by the ACSO. The citizen survey was a random, stratified telephone survey, using CATI technology, administered to 761 Ada County residents who received patrol services from the ACSO. The survey was designed to correspond to a similar survey conducted in 1997 (DEVELOPING A PROBLEM-ORIENTED POLICING MODEL IN ADA COUNTY, IDAHO, 1997-1998 [ICPSR 2654]) in the same area regarding similar issues: citizens' fear of crime, citizens' satisfaction with police services, the extent of public knowledge about and interest in ideas of community policing, citizens' police service needs, sheriff's office service needs and their views of the community policing mandate. The deputy survey was a self-enumerated questionnaire administered to 54 deputies and sergeants of the ACSO during a pre-arranged, regular monthly training. This survey consisted of four sections: the deputies' perception of crime problems, rating of the deputy performance evaluation, ethical issues in policing, and departmental relations.
Developing a Problem-Oriented Policing Model in Ada County, Idaho, 1997-1998
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To explore the idea of community policing and to get an understanding of citizens' policing needs, representatives from the Ada County Sheriff's Office and Boise State University formed a research partnership and conducted surveys of county residents and sheriff's deputies. The county-wide survey of residents (Part 1) was designed to enhance the sheriff's current community policing program and to assist in the deployment of community policing officers by measuring citizens' perceptions and fear of crime, perceptions of deputies, knowledge of sheriff's services, and support for community policing. Questions in the citizen survey focused on feelings of safety in Ada County, such as perception of drugs, gangs, safety of youth, and safety at night, satisfaction with the Sheriff's Office, including ratings of the friendliness and fairness of the department and how well deputies and citizens worked together, attitudes regarding community-oriented policing, such as whether this type of policing would be a good use of resources and would reduce crime, and neighborhood problems, including how problematic auto theft, vandalism, physical decay, and excessive noise were for citizens. Other questions were asked regarding the sheriff's deputy website, including whether citizens would like the site to post current crime reports, and whether the site should have more information about the jail. Respondents were also queried about their encounters with police, including their ratings of recent services they received for traffic violations, requests for service, and visits to the jail, and familiarity with several programs, such as the inmate substance abuse program and the employee robbery prevention program. Demographic variables in the citizen survey include ethnicity, gender, level of schooling, occupation, income, age, and length of time residing in Ada County. The second survey (Part 2), created for the sheriff's deputies, used questions from the citizen survey about the Sheriff's Office service needs. Deputies were asked to respond to questions in the way they thought that citizens would answer these same questions in the citizen survey. The purpose was to investigate the extent to which sheriff's deputies' attitudes mirrored citizens' attitudes about the quality of service.
Measuring Police-Community Interaction Variables in Indianapolis, 1999-2000
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This study, funded under the Measuring What Matters Program, was conducted to identify general neighborhood strengthening, or community building, processes and police contributions to them. The purpose of the study, also known as the Police-Community Interaction Project (PCIP), was to conceive, identify, or define recognizable patterns of interaction and to find ways to treat these as quantities that vary in amount and can be shown to fluctuate over time or across places. To that end, researchers conducted surveys of block clubs, neighborhood associations, and umbrella groups to gauge the issues that were important to them, steps they were taking to address these issues, and the ways in which they interacted with the police. Researchers also attended the meetings and events held by the Westside Cooperative Organization (WESCO), an umbrella group, and gathered coded data about the meetings, events and issues discussed. Specific variables in the study include demographic variables about the blocks, neighborhoods, and districts represented by the organizations, descriptive variables on the organizations themselves, variables describing issues of importance to the organizations and steps those organizations were taking to address the issues, variables to describe the interaction between the organizations and police, and variables describing police involvement in community activities.
Impact of Community Policing Training and Program Implementation on Police Personnel in Arizona, 1995-1998
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This study examined the impact on police trainees of the Phoenix Regional Training Academy's curriculum. The academy's basic training program integrates community policing and problem-oriented policing across the curriculum. A multiple-treatment single-case design was used to study 446 police recruits from 14 successive academy classes that began basic training classes between December 1995 and October 1996. The Police Personnel Survey, adapted from Rosenbaum, Yeh, and Wilkinson (1994), Skogan (1994, 1995), and Wycoff and Skogan (1993), was administered to officers in the study on four separate occasions. This instrument was designed to take repeated measures of police officer attitudes and beliefs related to various dimensions of the job, including job satisfaction, community policing, problem-solving policing, traditional policing, the role of the police, relations with the community, and multicultural sensitivity.