ABOUT THE COMMUNITY SURVEY REPORT DATASET,Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.,Data collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,3. Quality of Life,4. Sustainable Growth & Development,5. Financial Stability & Vitality,

ABOUT THE COMMUNITY SURVEY REPORT DATASET,Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.,Data collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,3. Quality of Life,4. Sustainable Growth & Development,5. Financial Stability & Vitality,

,ABOUT THE COMMUNITY SURVEY DATASET,Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.,,In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,,This data is the weighted data provided by the ETC Institute, which is used in the final published PDF report.,,PERFORMANCE MEASURES,Data collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2021):,,1. Safe and Secure Communities,,,2. Strong Community Connections,,,3. Quality of Life,,,4. Sustainable Growth & Development,,,5. Financial Stability & Vitality,,,,Additional Information,Source: Community Attitude Survey,Contact (author): Wydale Holmes,Contact E-Mail (author): wydale_holmes@tempe.gov,Contact (maintainer): Wydale Holmes,Contact E-Mail (maintainer): wydale_holmes@tempe.gov,Data Source Type: Excel table,Preparation Method: Data received from vendor,Publish Frequency: Annual,Publish Method: Manual,

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ABOUT THE CITY OF TEMPE EMPLOYEE SURVEY REPORTS DATASET,This data set includes the results from the Tempe Employee Survey, conducted every other year, to gather input from employees about issues in six major areas: professional development and career mobility; organizational support; supervisions and working environment; compensation and benefits; employee engagement; and peer relationships. Participation in the survey is voluntary and confidential. Employees are able to complete the survey during work hours or at home, with surveys directly returned to the vendor conducting the survey.,Data collected in this survey applies directly to the following Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,

ABOUT THE CITY OF TEMPE EMPLOYEE SURVEY REPORTS DATASET,This data set includes the results from the Tempe Employee Survey, conducted every other year, to gather input from employees about issues in six major areas: professional development and career mobility; organizational support; supervisions and working environment; compensation and benefits; employee engagement; and peer relationships. Participation in the survey is voluntary and confidential. Employees are able to complete the survey during work hours or at home, with surveys directly returned to the vendor conducting the survey.,Data collected in this survey applies directly to the following Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,

ABOUT THE CITY OF TEMPE EMPLOYEE SURVEY REPORTS DATASET,This data set includes the results from the Tempe Employee Survey, conducted every other year, to gather input from employees about issues in six major areas: professional development and career mobility; organizational support; supervisions and working environment; compensation and benefits; employee engagement; and peer relationships. Participation in the survey is voluntary and confidential. Employees are able to complete the survey during work hours or at home, with surveys directly returned to the vendor conducting the survey.,Data collected in this survey applies directly to the following Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,

ABOUT THE CITY OF TEMPE BUSINESS SURVEY REPORTS DATASET,This data set includes the results from the Tempe Business Survey, conducted every other year, to gather input from businesses on what is highest in importance to businesses and to learn where businesses are the least and most satisfied.,Data collected in this survey applies directly to the following Performance Measures for the City of Tempe (as of 2021):,5. Financial Stability and Vitality,

,This dataset provides Customer Service Satisfaction results from the Annual Community Survey. The survey questions assess satisfaction with overall customer service for inpiduals who had contacted the city in the past year. For years where there are multiple questions related to overall customer service and treatment, the average of those responses are provided in this dataset. Responses for each question are shown in the detailed dataset. For years 2010-2014, respondents were first asked "Have you contacted the city in the past year?". If they answered that they had contacted the city, then they were asked additional questions about their experience. The "number of respondents" field represents the number of people who answered yes to the contact question. Responses of "don't know" are not included in this dataset, but can be found in the dataset for the entire Community Survey. A survey was not completed for 2015. The performance measure dashboard is available at 2.02 Customer Service Satisfaction. Additional Information,Source: Community Attitude Survey,Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,,

,This data indicates by calendar year the What Works Cities certification level achieved by the City of Tempe. Certification helps cities benchmark their progress and develop a roadmap for using data and evidence to deliver results for residents.,This data table supports the Data-Driven Governance performance measure.,,The performance measure page is available at 3.35 Data-Driven Governance.,,Additional Information (pending),Source: Excel,Contact (author): Stephanie Deitrick,Contact E-Mail (author): Stephanie_Deitrick@tempe.gov,Contact (maintainer):,Contact E-Mail (maintainer):,Data Source Type: Excel,Preparation Method: Manual,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,