The City of Bloomington contracted with National Research Center, Inc. to conduct the 2023 Bloomington Community Survey. This is the fourth time a scientific citywide survey has been completed covering resident opinions on service delivery satisfaction by the City of Bloomington and quality of life issues. The 2023 survey received responses from 367 households (from a scientific sample of 3,000) and an additional 557 residents completed the opt-in survey. Read more at: bton.in/LWVOR.

The City of Bloomington contracted with National Research Center, Inc. to conduct the 2019 Bloomington Community Survey. This was the second time a scientific citywide survey had been completed covering resident opinions on service delivery satisfaction by the City of Bloomington and quality of life issues. The first was in 2017. The survey captured the responses of 610 households from a representative sample of 3,000 residents of Bloomington who were randomly selected to complete the survey. VERY IMPORTANT NOTE: The scientific survey data were weighted, meaning that the demographic profile of respondents was compared to the demographic profile of adults in Bloomington from US Census data. Statistical adjustments were made to bring the respondent profile into balance with the population profile. This means that some records were given more "weight" and some records were given less weight. The weights that were applied are found in the field "wt". If you do not apply these weights, you will not obtain the same results as can be found in the report delivered to the City of Bloomington. The easiest way to replicate these results is likely to create pivot tables, and use the sum of the "wt" field rather than a count of responses.

The City of Bloomington contracted with National Research Center, Inc. to conduct the 2017 Bloomington Community Survey. This was the first time a scientific citywide survey had been completed covering resident opinions on service delivery satisfaction by the City of Bloomington and quality of life issues. This is the opt-in companion to that scientific survey. The statistically valid and representative survey results are available at https://bloomington.data.socrata.com/dataset/Community-Survey-2017-Survey-Data/p8uv-cjhr An additional 1,435 residents completed an opt-in survey online. The data in this collection is opt-in data and is provided in the interest of transparency. It is not recommended for analysis. The statistically valid and representative survey results are available at https://bloomington.data.socrata.com/stories/s/bsc2-z6t2

,Summarized responses to the Customer Treatment Satisfaction question in the Annual Community Survey. Results are shown starting with the 2017 survey, with the exception of 2015, when no survey was completed. Survey results shown in this table are without "don't knows" as an option.,The Annual Community Survey question that relates to this performance measure is: “Satisfaction with Availability of City Information” Please rate your satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option).,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the Customer Treatment Satisfaction performance measure.,The performance measure dashboard is available at 2.21 Availability of City Information.,Additional Information,Source: Community Attitude Survey ( Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,,