Complaint indexes and policy counts for insurance companies

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The Texas Department of Insurance (TDI) regulates the state’s insurance industry and oversees the administration of the Texas workers’ compensation system. This data set includes counts for confirmed complaints and policies in force by company name and line of coverage. The complaint index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average. A number greater than 1 indicates more complaints than average. Please visit TDI Complaints: All Data for details about processed complaints.

Insurance agencies and businesses approved to manage insurance-related products

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The Texas Department of Insurance (TDI) is responsible for licensing, registering, certifying, and regulating agencies and businesses that want to sell insurance or adjust property and casualty claims in Texas. This data set includes a row for each license held by an agency or business. An agency or business with more than one license will be listed in multiple rows. To view a list of people licensed by TDI, go to the Insurance agent and adjusters data set. To learn more about the type of licenses in this data set, go to TDI’s agent and adjuster licensing webpage. For detailed search results on individual agencies, agents, and adjusters please click here: Detailed reports.

Insurance agents, adjusters, and people approved to manage insurance-related products or claims

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The Texas Department of Insurance (TDI) is responsible for licensing, registering, certifying, and regulating people who sell insurance or adjust property and casualty claims in Texas. This data set includes a row for each license held by a person. A person with more than one license will be listed in multiple rows. To view the list of agencies and business licensed by TDI, go to the Insurance agencies data set. To learn more about the type of licenses in this data set, go to TDI’s agent and adjuster licensing webpage. For detailed search results on individual agencies, agents, and adjusters please click here: Detailed reports.

Workers' compensation insurance coverage subscriber information

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The Texas Department of Insurance, Division of Workers’ Compensation (DWC) publishes a quarterly report of employers with active Texas workers’ compensation insurance coverage. Employers with coverage are called “subscribers.” Texas does not require most private employers to have workers' compensation insurance coverage. Insurance carriers report coverage data to DWC using the International Association of Industrial Accident Boards and Commissions’ (IAIABC) IAIABC Proof of Coverage (POC) Release 2.1 electronic data interchange (EDI) standard. The National Council on Workers’ Compensation Insurance (NCCI) collects the POC data for DWC. POC filings are the source of this data set. Visit the DWC Employer Coverage Page for more information.

Surplus lines agent and agency status detail

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This data set includes a row for each person or organization with an active or inactive Surplus Lines license issued by TDI. For detailed search results on individual agencies, agents, and adjusters please click here: Detailed reports.

Business relationships between agents, agencies, adjusters, and insurance companies

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This data set includes a row for each type of non-appointment relationship between an insurance agent, agency, adjuster, and businesses and an insurance company or another person or business approved to manage insurance-related products or claims. To view a list of formal designations, or appointments, for agents to represent a regulated company, go to Active insurance company appointments for agents and adjusters. To view a list of formal designations, or appointments, for agencies to represent a regulated company, go to Active insurance company appointments for agencies and businesses.

Individual Licensee Information - CE Course Completions

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The Texas Department of Insurance is responsible for monitoring the continuing education (CE) compliance of people licensed to sell insurance or adjust property claims. This data set includes a row for each CE course completed by a licensee.

Active insurance company appointments for agents and adjusters

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Appointments are formal designations to represent regulated insurance companies. This data set includes a row for each active appointment between an agent or adjuster and an insurance company. To view a list of appointments for agencies and businesses, go to the Active insurance company appointments for agencies and businesses data set. To view a list of non-appointment relationships between agents, agencies, adjusters, and insurance companies, go to the Business relationships between agents, agencies, adjusters, and insurance companies data set.

Active insurance company appointments for agencies and businesses

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Appointments are formal designations to represent regulated insurance companies. This data set includes a row for each active appointment between an insurance agency and an insurance company. To view a list of appointments for agents and adjusters, go to the Active insurance company appointments for agents and adjusters data set. To view a list of non-appointment relationships between agents, agencies, adjusters, and insurance companies, go to the Business relationships between agents, agencies, adjusters, and insurance companies data set.

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