국민신문고 민원처리 예외일 정보는 공휴일·주말·임시공휴일 등 민원 처리 지연 사유를 체계적으로 관리하는 데이터로, 행정기관 휴무일과 법정 기준을 반영하여 민원 처리의 투명성과 예측 가능성을 높이는 데 활용될수 있습니다.민원처리 기간은 일반적으로 접수일로부터 7일에서 14일 이내에 처리되나 토요일·공휴일은 제외되며, 민원의 성격이나 해당 민원을 처리하는 기관의 규정에 따라 일부 달라질 수 있습니다.해당데이터에는 토요일은 미포함되어 있으나 토요일도 민원처리기간에서 제외되니 참고하시기 바랍니다.

Records include copies of incoming and outgoing correspondence, including related background materials not included in Subject Files, arranged in chronological order. This file is maintained as a record of responses to Congress, other federal agencies, and state and local government agencies. If the correspondence is program specific (examples include solicitation notices, personnel correspondence, and memos relating to an Investigative File, etc.) file and retain according to the program's record disposition schedule.

Records of an intermediary nature, meaning that they are created or used in the process of creating a subsequent record. To qualify as an intermediary record, the record must also not be required to meet legal or fiscal obligations, or to initiate, sustain, evaluate, or provide evidence of decision-making. Records include:rn- non-substantive working files: collected and created materials not coordinated or disseminated outside the unit of origin that do not contain information documenting significant policy development, action, or decision making. These working papers do not result directly in a final product or an approved finished report. Included are such materials as rough notes and calculations and preliminary drafts produced solely for proof reading or internal discussion, reference, or consultation, and associated transmittals, notes, reference, and background materials.rn- audio and video recordings of meetings that have been fully transcribed or that were created explicitly for the purpose of creating detailed meeting minutes (once the minutes are created) rn- dictation recordingsrn- input or source records, which agencies create in the routine process of creating, maintaining, updating, or using electronic information systems and which have no value beyond the input or output transactionrn- ad hoc reports, including queries on electronic systems, whether used for one-time reference or to create a subsequent reportrn- data files output from electronic systems, created for the purpose of information sharing or reference (see Exclusion 2)

This same functionality exists for the uncategorized records, however with the 180-day deadline as opposed to the 1-year timeframe. If a category is determined for such a record, an update can be made, and the record will then be set with a 1-year out expiration date.

Records on day-to-day, routine information technology management. Records include:rn- correspondencern- subject files, including briefings, reports, presentations, and studies that do not relate to high-level decision-makingrn- data callsrn- operational and managerial guidance to organizational segments of the agency