Translink Public Transport Origin-Destination Trips In addition to this data, the Translink PT Performance Dashboard provides visual and interactive performance data on patronage, on-time-running, fines and warnings, passenger injuries, and customer experience metrics. Data pre-2022 is stored in a separate dataset here The datasets up until June 2025 only contains data on ticket and go card transactions, it doesn't include EMV transactions. The files from July 2025 onwards do include EMV transactions. The historical datasets will be updated to include EMV transactions in the near future. These sets of files include patronage data associated with Translink in-service routes.

This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create the Complaint rate metric which is complaints per 1000 completed trips.

This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.

This dataset captures the following public transport performance reports. Each resource is displayed as an interactive chart with filter options. The TfNSW passenger travel provides more information. Sydney Metropolitan and Outer Metropolitan Bus Service Contract on time running results Ferries service Reliability and On-Time Running Results NSW Trains service reliability and punctuality results on all regional lines in New South Wales. Sydney Trains and NSW TrainLink (Intercity) performance reports New Customer On-Time measure – measuring our customer’s experience Sydney Network - Historical Trains Punctuality Performance report Performance Reporting for the Sydney Light Rail network Use the GO TO RESOURCE Option to view the individual reports.

Metro Performance and Accountability Data