ABOUT THE COMMUNITY SURVEY REPORT DATASET,Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.,Data collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,3. Quality of Life,4. Sustainable Growth & Development,5. Financial Stability & Vitality,

ABOUT THE COMMUNITY SURVEY REPORT DATASET,Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.,Data collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,3. Quality of Life,4. Sustainable Growth & Development,5. Financial Stability & Vitality,

ABOUT THE COMMUNITY SURVEY REPORT DATASET,Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.,Data collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,3. Quality of Life,4. Sustainable Growth & Development,5. Financial Stability & Vitality,

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ABOUT THE CITY OF TEMPE EMPLOYEE SURVEY REPORTS DATASET,This data set includes the results from the Tempe Employee Survey, conducted every other year, to gather input from employees about issues in six major areas: professional development and career mobility; organizational support; supervisions and working environment; compensation and benefits; employee engagement; and peer relationships. Participation in the survey is voluntary and confidential. Employees are able to complete the survey during work hours or at home, with surveys directly returned to the vendor conducting the survey.,Data collected in this survey applies directly to the following Performance Measures for the City of Tempe:,1. Safe & Secure Communities,2. Strong Community Connections,

,This data indicates by calendar year the What Works Cities certification level achieved by the City of Tempe. Certification helps cities benchmark their progress and develop a roadmap for using data and evidence to deliver results for residents.,This data table supports the Data-Driven Governance performance measure.,,The performance measure page is available at 3.35 Data-Driven Governance.,,Additional Information (pending),Source: Excel,Contact (author): Stephanie Deitrick,Contact E-Mail (author): Stephanie_Deitrick@tempe.gov,Contact (maintainer):,Contact E-Mail (maintainer):,Data Source Type: Excel,Preparation Method: Manual,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,

,This dataset comes from the Annual Community Survey question related to satisfaction with the the city website. Respondents are asked to provide their level of satisfaction related to the “Usefulness of the City's website” on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option).,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the City Website Quality Satisfaction performance measure.,The performance measure dashboard is available at 2.04 City Website Satisfaction.,,Additional Information,Source: Community Attitude Survey ( Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,

,This dataset comes from the Annual Community Survey question related to satisfaction with the quality of the city’s online services. Respondents are asked to provide their level of satisfaction related to “Tempe's online services (registration, payment, etc.)” on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option).,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the Online Service Satisfaction performance measure.,The performance measure dashboard is available at 2.05 Online Services Satisfaction Rate.,,Additional Information,Source: Community Attitude Survey ( Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results ,Publish Frequency: Annual ,Publish Method: Manual ,Data Dictionary,

,This dataset comes from the Annual Community Survey question "Please rate your level of satisfaction with each of the following: a) Your ability to participate in City decision-making processes." Respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option). This question relates to the Feeling Invited to Participate in City Decisions performance measure:,The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.,This page provides data for the Feeling Invited to Participate in City Decisions performance measure.,The performance measure dashboard is available at 2.15 Feeling Invited to Participate.,Additional Information,Source:Community Attitude Survey ( Vendor: ETC Institute),Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,,

,This dataset provides Customer Service Satisfaction results from the Annual Community Survey. The survey questions assess satisfaction with overall customer service for inpiduals who had contacted the city in the past year. For years where there are multiple questions related to overall customer service and treatment, the average of those responses are providing in the summary dataset and the values for each question are provided in the detailed dataset.,,For years 2010-2014, respondents were first asked "Have you contacted the city in the past year?". If they answered that they had contacted the city, then they were asked additional questions about their experience. The "number of respondents" field represents the number of people who answered yes to the contact question.,Responses of "don't know" are not included in this dataset, but can be found in the dataset for the entire Community Survey. A survey was not completed for 2015 (99999 indicates no recorded data).,Due to changes in the survey questions, this dataset was last updated in 2017 and may not be updated again.,The performance measure dashboard is available at 2.02 Customer Service Satisfaction.,,,Additional Information,Source: Community Attitude Survey,Contact: Wydale Holmes,Contact E-Mail: Wydale_Holmes@tempe.gov,Data Source Type: Excel and PDF,Preparation Method: Extracted from Annual Community Survey results,Publish Frequency: Annual,Publish Method: Manual,Data Dictionary,