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DID(IT) - Investigations Division Case Management System
IDCMS is a case management system that supports evaluating and conducting investigations pertaining to allegations of USCIS employee or contractor misconduct. IDCMS also supports the management inquiry process. Some of its capabilities include case tracking, case reporting, case correspondence management, management inquiry tracking, management report of action tracking and knowledge management to respond to customer service queries.
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DID(IT) - Case and Activity Management for International Operations System
공공데이터포털
CAMINO allows USCIS International Operations personnel to process applications and petitions, adoptions, military naturalizations, issue Boarding Letters, and track current case dispositions at the overseas offices and domestic branches of HQ IO.
DID(IT) - Badge and Credential Processing System Database
공공데이터포털
A web-based application that supports the USCIS credential and badge enrollment and printing business process, such as enroll USCIS employees’ new or updated credentials, for the Office of Security & Integrity (OSI) staff and field administrators.
DID(IT) - Electronic Statistical Automated Activity Tracking (ESTAT)
공공데이터포털
The Electronic Statistical Automated Activity Tracking (ESTAT) is a web based centralized workflow solution for conducting Adjudication Performance, Statistical Analysis and Tracking. ESTAT collects user-centric production metrics along activity and operation lines in compliance with the requirements of the G-22/23 PRT feeder system as detailed in the USCIS Administrative Manual.
DID(IT) - Digital Innovation & Development - Information Technology-RAD Case Manager
공공데이터포털
RCM manages refugee cases using data originating in the WRAPS system. This includes the applicant’s name, alien number, and standard demographic data such as nationality, religion, and date of birth. It also includes the holds on the candidate that need to be reviewed.
DID(IT) - USCIS serviceHUB
공공데이터포털
The USCIS serviceHUB is a tool developed by the Delivery Assurance Branch, automating the governance of USCIS SELC policies, providing engagement with various stakeholders in the project lifecycle through workflows, and providing key information on active projects through dashboards and reports.
iComplaints
공공데이터포털
iComplaints is a web-based Equal Employment Opportunity (EEO) complaint tracking and reporting system. The Office of Equal Opportunity Programs uses iComplaints to collect information about discrimination claims filed by employees, and to track and report on those claims.
DID(IT) - Digital Innovation & Development - Information Technology-Employee Profile
공공데이터포털
Employee Profile is an Application Program Interface (API) micro service to provide an interface for DID(it) ePulse, which contains employee information including, but not limited to, employee name, employee id, employee organization id, and contact information. All employee information is entered and maintained in ePulse. Employee Profile does not support creating or updating employee information in ePulse.
DID(IT) - Scheduler
공공데이터포털
The Scheduler is the Service Center Operations (SCOPS) approved tool for work hour scheduling and recording. This tool was developed to establish one global method of accounting for staff and management hours during their tour of duty
DID(IT) - Electronic Personnel Universally Linked System
공공데이터포털
ePulse is an application that the Vermont Service Center (VSC) uses to perform administrative functions such as a Continuity of Operations (COOP) program, workflow planning and distribution, human resources operations, and telework operations. ePulse will store employee-related data such as address and contact information, assignment details, and other types of data used to complete human resources forms such as the Standard Form (SF)-52, Request for Personnel Action. ePulse does not actually contain SF-52 forms - only data that can be used to populate a SF-52. ePulse uses a role based system that limits access to enter, view, or edit information.