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MTA Subway Car Passenger Environment Survey: 2015 to 2019
Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of subway car conditions to measure passenger comfort and convenience.
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MTA Bus Passenger Environment Survey: 2015-2019
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Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of bus vehicle and operating conditions to measure passenger comfort and convenience.
MTA NYCT Customer Feedback Performance Metrics: 2017-2022
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This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.
MTA Subway Hourly Ridership: 2020-2024
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This dataset provides subway ridership estimates on an hourly basis by subway station complex and class of fare payment.
MTA Subway Station Monthly Ridership: Beginning February 2017
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This dataset provides subway ridership estimates on a monthly basis by subway station complex.
MTA Origin-Destination and Travel Surveys
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These surveys were conducted to collect data on travel origins and destinations, trip purposes, and travel characteristics of New York City Transit, Metro-North Railroad, and Long Island Rail Road customers with the aim of upgrading the MTA's travel forecasting tools and gaining a better understanding of how people travel. --LIRR origin-destination survey (2012-14) --Metro-North origin-destination survey (2007) --Metro-North origin-destination survey (2017) --MTA New York City travel survey (2008) --MTA New York City travel survey (2018)
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