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MTA Bus Passenger Environment Survey: 2015-2019
Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of bus vehicle and operating conditions to measure passenger comfort and convenience.
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MTA Subway Car Passenger Environment Survey: 2015 to 2019
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Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of subway car conditions to measure passenger comfort and convenience.
MTA Subway Station Passenger Environment Survey: 2015 to 2018
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Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of station conditions to measure passenger comfort and convenience.
MTA NYCT Customer Feedback Performance Metrics: 2017-2022
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This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.
MTA Monthly Ridership / Traffic Data: Beginning January 2008
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This dataset provides systemwide ridership and traffic estimates for subways (including the Staten Island Railway), NYCT bus, MTA Bus, Long Island Rail Road, Metro-North Railroad, Access-A-Ride, Bridges and Tunnels and Staten Island Railway on a monthly basis.
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