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Performance Metrics - Transportation - Pothole Repair
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
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Pothole Tracking
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Potholes reported and filled by the the Department of Public works.
Performance Metrics - Transportation - Pavement Cave-ins
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As underground drainage systems age, occasionally failures in the pipes and joints can cause pavement cave-ins. The Department of Transportation (CDOT) responds to pavement cave-ins reported through 311’s Customer Service Requests (CSR) system on a case-by-case basis. This metric tracks the average number of days CDOT takes to complete pavement cave-in repairs per week. The target response time for pavement cave-ins is within 3 days.
Pothole Status
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Pothole Status layer is a layer that provides work management data from INFOR/Hansen regarding Pot Hole status data. Maintained by Seattle Department of Transportation.,
311 Service Requests - Pot Holes Reported - Historical
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As described in https://data.cityofchicago.org/stories/s/311-Dataset-Changes-12-11-2018/d7nq-5g7t, the function of this dataset was replaced by https://data.cityofchicago.org/d/v6vf-nfxy. This dataset is historical-only. The Chicago Department of Transportation (CDOT) oversees the patching of potholes on over 4,000 miles of arterial and residential streets in Chicago. CDOT receives reports of potholes through the 311 call center and uses a computerized mapping and tracking system to identify pothole locations and efficiently schedule crews. One call to 311 can generate multiple pothole repairs. When a crew arrives to repair a 311 pothole, it fills all the other potholes within the block. Pothole repairs are generally completed within 7 days from the first report of a pothole to 311. Weather conditions, particularly frigid temps and precipitation, influence how long a repair takes. On days when weather is cooperative and there is no precipitation, crews can fill several thousand potholes. If a previous request is already open for a buffer of 4 addresses the request is given the status of "Duplicate (Open)". For example, if there is an existing CSR for 6535 N Western and a new request is received for 6531 N Western (which is within four addresses of the original CSR) then the new request is given a status of "Duplicate (Open)". Once the street is repaired, the status in CSR will read “Completed” for the original request and "Duplicate (Closed)" for any duplicate requests. A service request also receives the status of “Completed” when the reported address is inspected but no potholes are found or have already been filled. If another issue is found with the street, such as a “cave-in” or “failed utility cut”, then it is directed to the appropriate department or contractor. Data Owner: Transportation. Time Period: All open requests and all completed requests since January 1, 2011. Frequency: Data is updated daily.
2023 Updated Condition Data for Transportation Infrastructure
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The City of Bloomington Department of Public Works - Street Division recently contracted for a citywide assessment that analyzed the current condition of streets, sidewalks, sidepaths and accessible curb ramps. This project builds upon a similar effort that was last performed in 2017-2018 by the Public Works Department, with the support of the Office of Innovation, and updates the condition data that was collected at that time for these important transportation assets.